tk11 bd Terms and Conditions

These terms and conditions ("Terms") apply to the tk11 bd platform and all its associated services. These Terms constitute a legal agreement between tk11 bd and you (the user). By using the platform, you agree to these terms.

To learn more about us, read our About Us page, which outlines the platform's goals, vision, and our commitments to users.

tk11 bd reserves the right to change or amend these terms at any time. Continuing to use the platform after changes take effect will be considered acceptance of the revised terms. Please check this page regularly.

1.1 Scope of Services

tk11 bd is an online gaming and sports betting platform. It offers casino games, slots, live casino, sports betting, and other entertainment gaming services. All services are available to eligible users only.

1.2 Language and Interpretation

These terms are written in Bengali. In the event of any ambiguity, the Bengali version shall be considered final.

2.1 Age Requirement

You must be at least 21 years old to use any service on tk11 bd. Opening an account for minors is strictly prohibited. We reserve the right to verify age at any time, and accounts that fail verification will be suspended or closed.

2.2 Registration Requirements

You must provide accurate and complete information when opening an account. Accounts created with false information will be cancelled, and any funds in such accounts may be forfeited.

• Each person may create only one account.
• Multiple accounts may not be opened using the same device, IP address, or payment method.
• The account may only be used by the registered person — it may not be given to any third party to use.
• Keeping your account password and login details confidential is entirely your responsibility.

2.3 Identity Verification

tk11 bd may request identity documents, proof of address, or any other documents at any time. If documents are not provided within the specified time, the account may be temporarily suspended.

All transactions on tk11 bd are carried out in Bangladeshi Taka (৳). Designated mobile banking methods are used for deposits and withdrawals.

3.1 Deposits

The minimum deposit amount is ৳500. bKash, Nagad, and Rocket can be used for deposits. The account must be active and verified before making a deposit.

3.2 Withdrawals

The minimum withdrawal amount is ৳1,000. The same methods apply for withdrawals — bKash, Nagad, and Rocket. Requests generally take 30 minutes to 3 hours to process. The account used for withdrawal must match the registered name.

3.3 Transaction Security

All financial transactions are secured through SSL encryption. If any suspicious transaction is detected, tk11 bd reserves the right to hold that transaction until an investigation is complete.

3.4 Anti-Money Laundering Policy

tk11 bd is committed to preventing money laundering and terrorist financing. Depositing funds from any illegal source is strictly prohibited, and such activity will be reported to law enforcement authorities.

tk11 bd offers bonuses and promotional offers from time to time. Each offer has its own terms, which are detailed on that offer's page.

4.1 Welcome Bonus

New users receive a 100% bonus on their first deposit, up to ৳10,000. To withdraw this bonus, the bonus amount must be wagered 20 times. Example: depositing ৳1,000 gives a ৳1,000 bonus, making the total balance ৳2,000; to withdraw the bonus, ৳1,000 × 20 = ৳20,000 must be wagered.

4.2 General Bonus Terms

• Bonuses may only be used on eligible games or events.
• If a bonus is cancelled after registering for a bonus offer, the associated bonus funds will also be removed.
• Bonus funds cannot be withdrawn directly — not until the wagering requirement is met.
• Claiming the same bonus from multiple accounts is prohibited.
• tk11 bd reserves the right to change or cancel any promotion.

4.3 Bonus Abuse

If any user exploits the bonus system fraudulently, their account will be closed and all bonuses and related winnings will be forfeited.

5.1 Fair Play Policy

All games on tk11 bd are conducted fairly. Attempting to influence game outcomes using any software or external method is strictly prohibited.

5.2 Prohibited Activities

• Using automated software, bots, or scripts.
• Colluding with other users during play.
• Attempting to gain unauthorised access to the platform's systems.
• Attempting to earn bonuses or cashback through manipulation.
• Exploiting platform vulnerabilities or bugs.

5.3 Betting Limits

Minimum and maximum bet limits are set for each game and market. These limits can be seen on the relevant game or betting page. tk11 bd may change these limits at any time.

5.4 Game Results

If a game result is affected by a technical issue or system failure, that round will be considered void and the relevant bet amount will be refunded.

tk11 bd places the highest importance on responsible gaming. We believe gaming is for entertainment — not as a solution to financial problems. Our detailed Responsible Gaming Policy contains information on self-exclusion, deposit limits, and support.

6.1 Self-Exclusion

A user may suspend their own account for a specified period if they wish. To use this option, contact our support team via 24/7 live chat or email.

6.2 Enforcing the Age Requirement

No one under 21 years of age may use the platform. Family members are advised to use parental control software to prevent underage access.

How your personal data is collected, stored, and used is described in detail in our Privacy Policy. It covers data sharing with third parties, cookie use, and data protection.

By creating an account, you agree to our Privacy Policy. Your data is never sold to third parties.

The tk11 bd Android (APK) and iOS apps are available through official channels. These same terms apply to use of the app. All activity through the app is governed in the same way as through a browser.

Using APK files downloaded from third-party sites carries security risks — use official sources only.

9.1 Reasons for Closure by tk11 bd

• Opening an account with false or incomplete information.
• Operating multiple accounts.
• Abusing the bonus system or fraud.
• Colluding with other users.
• Attacking or attempting to gain unauthorised access to the platform's systems.
• Money laundering or any other illegal activity.

9.2 Closure Request by the User

If you wish to close your account yourself, contact the support team. Before the account is closed, all active bets will be settled and eligible funds will be returned to your registered payment method.

tk11 bd is not liable for losses caused by technical disruptions, server issues, or loss of internet connection. The platform is provided on an "as is" basis and no guarantee of any specific outcome is given.

Gambling carries financial risk. Do not bet more than you can afford to lose. Winning is not guaranteed.

10.1 Third-Party Services

tk11 bd is not responsible for the actions of game providers, payment processors, or other third parties. tk11 bd is not liable for delays or failures caused by third-party technical issues.

If you have a complaint, please first let us know via our 24/7 live chat or email. Our support team provides assistance in Bengali and English.

After a complaint is submitted, tk11 bd will investigate and communicate a decision within a reasonable time. tk11 bd's decision shall be considered final in resolving all types of disputes.

11.1 Frequently Asked Questions

Visit our FAQ page for answers to common questions — it covers account, payment, bonus, and game-related queries.

All content on the tk11 bd platform — logos, designs, text, graphics, software, and other elements — is the intellectual property of tk11 bd. Copying, modifying, or using this content commercially without prior permission is prohibited.

The copyright for third-party games and content on the platform belongs to the respective game developer or provider. Permission from that party is required to use such content.

The applicable law and jurisdiction for resolving any dispute related to these terms and the use of tk11 bd's services are determined. As a user, you accept the authority of this jurisdiction.

If any part of these terms is found to be unenforceable under applicable law, the remaining parts will remain fully in effect.

If you have any questions or need clarification about these terms, contact the tk11 bd support team:

• Live Chat: Available 24/7, support in Bengali and English
• Email: [email protected]

The support team is always ready to answer any of your questions.